New Mumbai Airport Terminal 2 Guide

1)       MUMBAI AIRPORT (Chhatrapati Shivaji International Airport)

Level 1	Pick-up Area Lost & Found Baggage Ground Transportation Lobby Direct access to Multi-Level Carpark (MLCP) level 4 & Bus Gates
Level 2	Arrivals & Transit Immigration, Baggage Claim & Customs Duty Free & Meet/Greet Area Direct access to MLCP level 6
Level 3	Boarding Gates Connectivity to MLCP level 7 Retail, Duty Free, F&B
Level 4	Departure Concourse & Check-in Islands Departure Immigration, Customs & Security Screening Retail, Duty Free, F&B and Departure Lounges Direct access to MLCP terrace level 10

Transportation

• Elevated Road direct from/to Western Express Highway (WEH).
• Access from Andheri-Kurla Road.
• Access by Car, Taxi, Coach, BEST Buses & Autos.
• Taxi/Car Rentals: Prepaid taxis available at Ground Transportation Lobby at PTB Level 1.

2)       DEPARTURE FORMALITIES

• After check-in, proceed to Security Screening, Immigration & Customs on PTB Level 4.
• Beyond the Departure control area:
  -        Lounge guests proceed to Lounge Entrance near Gate 86, on Level 4.
  -        Proceed to boarding gates on Levels 3 or 4.

• Approximate Distance/ Walking Time:
  -        Check-In counter to Departure Concourse – 150m (5 mins’ walk).
  -        Departure Concourse to furthest Gate 75  – 450m (15 mins’ walk).

3)       AIRPORT LOUNGES (LEVEL 3)

• Guests can access the lounge on Level 3 (near Gate 86) of the Departure Hall by taking the elevator from Level 4 Departure Hall.

4)       ARRIVING INTO MUMBAI & TRANSFERS TO ONWARD FLIGHTS

• Passengers arriving into Mumbai proceed to Arrival Immigration & Baggage Claim (Level 2).

For Transfer Passengers:

• Connecting Domestic-to-International Flights - Arriving passengers on domestic flights proceed to collect their checked baggage at Mumbai Domestic Airport, and board the Inter-Terminal Coach to Mumbai International Terminal 2, Level 4. Check-in at Level 4. 
• Connecting International-to-International Flights - International Transit passengers proceed to International Transfer counter on Arrival Level, PTB Level 2 to check-in. Please remember to present checked baggage receipts (if any) to counter staff.
• Connecting International-to-domestic Flights - Upon collection of checked baggage, arrival passengers proceed to re-check area on Level 2 (if airlines have the facility). Otherwise, passengers must check-in for onward flights at Domestic Terminal. Proceed to the Inter-Terminal Coach area on Level 2 for onwards transfer to Domestic Terminal.

5)       LAND TRANSPORTATION FOR ARRIVALS & DEPARTURES

	Departure	Arrival
Private Vehicles	Using the elevated road, drop off at PTB Departure Level 4 Kerb side. Park at the MLCP in front of PTB. The Carpark is linked to PTB Level 4 via walkway.	Pick up at PTB Arrival Kerb side on Level 2 or through MLCP Level 5.
Taxis#	Using the elevated road, drop off at PTB Departure Level 4 Kerb side.	Ground Transportation Lobby located at PTB Level 1. Fleet Taxis pick-up is through MLCP Level 4.
Private Coaches/ Buses	Using the elevated road, drop off at PTB Departure Level 4 Kerb side.	Pick up at PTB Level 1 west side of terminal.
Auto Rickshaws	Drop off through grade level road.	Pick-up through grade level road.

# TAB Cab (+91-22-63636363), City Cool Cabs (+91-22-22164466) and MERU (+91-22-44224422) 

6)       AIRPORT INFORMATION

• Airport Information desks are located at PTB Departure Level 4 Kerb side and PTB Arrival Level 1/2.
• CSIA Airport Information Call Centre at Tel:  91-22-66851010 & www.csia.in

**Above all is just for information and are indicative, for further assistance contact on Airport Numbers mentioned above.